Wyze discontinued free person detection, but I don’t care (too much)

Now you have to pay for Cam Plus to get alerts to the person, but it doesn’t matter too much.

Chris Monroe / Tips Clear

On Wednesday, Wise officially discontinued its free Person Alert feature. Now, whether you already have an account or plan to buy a new Vise Security camera, you need to subscribe to the company’s Cam Plus plan to get “person traced” notifications on your phone. Person alerts are helpful as they filter out other motions around your home, such as a car passing by or a branch moving in the air – and tell you what precautions to pay attention to.

The Seattle-based startup first impressed us with its low-cost smart home appliances, especially $ 8 YJ bulbs And $ 20 Viz Cam Indoor. Recently, a couple Voice thermostat and video doorbell For the lineup. Beyond the low initial cost of its products, especially Vise’s security cameras Apart from Price Because they offer cloud storage, activity zones and the like till this week, the person is alert.

The new Cam Plus plan hurt Vise’s decision to roll out the person’s alert to its (historically excellent) price, but you still get 14 days of cloud storage for free, at a higher price Competitors like Google nest And Amazon ring – and many others – charge a monthly or annual fee.

The Cam Plus is definitely annoying, but the voice is so perfect that the overall price is still there. If you specifically want free person alerts, this change is largely a deal-breaker, but only select cameras like Nest hello And Intelligence model, As well as Ufi indoor cam 2k Provide alerts to the person for free (although both Google and Eufy charge for cloud storage, so there is an important trade-off).


On November 26, 2019, Wise sent an email to customers, warning them that the free Person Alert feature would not be temporarily available from mid-January. Wise had terminated its partnership with Xnor.ai, a third-party company providing alerts to its person. But vowed to bring back its own version of the free alert later in 2020:

In summary: Due to the unexpected termination of our agreement with our AI provider, Person Detection will be temporarily removed from the View Cam debut with a new firmware release planned for mid-January 2020. We are preparing to roll out our in-house version of Person Detection next year, which will be free for our users.

Then, on July 20, Wise sent an update: the person’s detection will return, but it won’t be free to everyone.

Our point is that in an email last year, we promised 1.3M of our initial users that when we found out the construction person that it would be free; Even though it was cloud-based. You are receiving this email because you are one of those people who were promised this.

Customers who created an interest account on November 26, 2019 (or when the initial email was sent) will have to sign up for Cam Plus like everyone else, but they can price their own, starting at $ 0 Will – and they won’t – Cam Plus won’t get other benefits; Free Person Alert only. After November 26, 2019, all those creating an account will have to sign up for Cam Plus and pay a monthly fee. Cam Plus starts at $ 2 per month; Learn more here

October 21, 2020 was the last day existing Vyaj customers (with accounts created on or before November 26, 2019) can log in to their account and name their account for free Person Alert:

This is the last email you will receive about the pay-what-you-want person because after today, it goes away! its 21 OctoberLast day in the name of your price (even $ 0) for this feature

To clarify, the person identification feature is not going away. After today, you’ll only be able to get it with a subscription to CAM Plus, which combines person recognition, full motion capture, and more awesome service.


Yes, it is all very annoying. It is also awkward to enter a membership plan and type $ 0, which is betting on the wager, hopefully you name a higher price. That said, Vyaz has communicated a lot with customers, letting them know what’s going on and why – at some point the ultimate goal is to get free person alerts back for everyone.

We’ll see if the “free-person-alert-for-all” thing ever comes back, but in the meantime, models like the Wise Cam Indoor still cost just Rs 20 and include 14 days of free cloud for video clips Storage includes optional local storage through a built-in microSD card slot and other options that still make its value unbeatable. (And, yes, it is a challenge for other companies to try and beat Vezay’s value.)

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