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What to Know Before You Call an Insurance Company About Water Damage

Water Damage: When your home or business has suffered water damage, you have two options: you can rent and take a train ride from your insurance company and eventually get compensation for the damage …

… Or you could have your insurance company repair your home faster by having these tips and expert techniques up your sleeve!

Water Damage
Water Damage

Keep calm.

Let’s face it: many of us would rather have a root canal than call an insurance company for water damage. However, don’t let your frustration or anger surface, as this is the quickest way to undermine your efforts to get compensation. Remember, that insurance agent is also a person – and he will be much more likely to help you if you are calm, cold and collected.

Know your deductible.

Don’t rely on your insurance provider being available on every detail of your policy, including your deductible. The deductible will be determined based on the premiums you paid for homeowners insurance; therefore, if the premiums are higher, the deductible will be significantly lower. Find your insurance policy and familiarize yourself with the deductible before making that call.

Take many photos.

Before you can get compensation from your insurance company, you must provide proof of the damage caused by water in your company or home. Use a digital camera that indicates the time and date of the photos, as this will speed up the complaint process.

Record who you talk to.

In pursuing your complaint, the chances are good that you talk to numerous agents. Save yourself a big headache and make sure you get the name and extension number of the agent you spoke to. Take notes of your conversation and, if possible, record it. While most insurance companies record these conversations, it is best to arm yourself if your insurance company denies a verbal agreement.

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