What are the Different Microsoft Dynamics 365 Options?

Scaling Your Business with Dynamics 365

There are some solutions specifically for the finance and operation of your business. Business Central is ideal for small and medium businesses. This allows a business to scale up when their business grows and needs more functionality. Finance and Operations are best for larger companies and ones that are more diverse. These companies have international operations, complex manufacturing, and multiple lines of business.

Microsoft Dynamics 365
Microsoft Dynamics 365

Dynamics 365 Finance

Dynamics 365 Finance has the ability for budgeting, accounting, and project management for international companies. Dynamics 365 Supply Chain Management is ideal for manufacturing, engineering, warehouse, and distribution. This is ideal for warehousing that is multi-level and complex. Finally, Microsoft Dynamics GP is not technically part of the Dynamics 365 grouping but has an interface that is similar and intended to work well with Dynamics GP. This helps companies assess their current operations to determine to have to best transition to Dynamics 365.

Microsoft Dynamics 365

While you may understand that Microsoft Dynamics 365 is a customer relationship management (CRM) product that includes an entire family of applications. This product allows businesses to turn their existing business processes into more efficient and effective business flows. There is an entire family of applications from which businesses can choose depending on the needs of their business. These innovative products give your business flexibility. It is able to adapt to fit the needs of your company.

A Multi-faceted Solution

Dynamics 365 helps track sales, keep customers, provide support, and track all of it in one place. Dynamics Sales gives you a complete view of your customers and potential customers to allow your business to understand what interests your potential customer. This allows you to know how to convert a lead into a customer. Dynamics Marketing helps your business improve marketing. This happens by creating the right marketing for potential customers, determining lead scores, and understanding their next action.

Dynamics Customer Service

This enables you to bring in new customers and keep them. Dynamics Customer Service gives your team insight into the products you sell and how customers feel about them. You can track feedback, complaints, returns, and warranty information. You can also see how your team responds to customer complaints. Dynamics Field Service is ideal for a business that provides service away from the building, such as at a customer’s house or business or field equipment location. Dynamics Service Automation is ideal for a business that provides any type of service, such as consulting. This product helps track and control scheduling, time spent, and expense reports. No matter the size or purpose of your business, the Microsoft Dynamics 365 family of products has you covered.

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