Conflict is part of life. We can get into conflicting viewpoints with our coworkers, spouse, children, man at convenience store, etc. The truth is that even if we try to be good and get along with others, conflict is a natural part of life that can happen any place where we have relationships with others. Therefore it is important to know how to resolve the conflict. Some of us are better at dealing with conflict than others. Personally, I have no such issue when it is correct. On the other hand, my wife does not like conflict and usually needs to process and think for at least a few hours, which we agreed upon. We can then talk through our differences. His way of dealing with our disagreements is probably better than mine because my fast-paced routine has gotten me in trouble more than once. This has certainly proved true in my case of work on more than one occasion, which leads us to the question: how to resolve conflict in the workplace effectively?
What is conflict
Just because we are all on the same page I felt that the term would be a good idea to clearly define conflict. According to the dictionary, a conflict is “a conflict or confrontation between opposing forces; a fight or protest situation or disagreement or dispute between ideas, interests, etc., or known as a confrontation.” Simple version: This is when two or more people do not agree on something and it moves slightly to any degree. This could be for two people stating their side of the issue and then running from each other to a screaming match or even trying to win the fight by gathering the other people. We see this version in many versions and varieties in all aspects of our lives.
Let’s take a look at some of the most common conflict situations in the workplace. After doing so, we will delve deeper into how to effectively resolve conflict in the workplace.
1. Personality conflict
This is where you have to remember that we are all different human beings. I like to talk a lot Maybe I work next to a coworker who likes to be quiet while working, but I keep talking nonsense all day. Perhaps the person sitting next to you is fond of sports and dresses in his favorite team’s jersey every Friday, but you don’t like sports. There are many forms of the same thing.
2. Leadership conflict
While there are some well-known management styles such as micromanager, bold visionaries, or open door individuals, the reality is that there are many different styles such as people. And as we all know, not everyone gets along with every type of leadership style. I used to manage people, but I have a personal contribution for 15 years. My personality type is such that I like a lot of room to create my own way of doing my work. At the end of the day, I am very good at what I do and am highly successful. That said, I can never work for a microamnager who watches my every action and I have to be in dialogue about whatever I want to do. This would drive me crazy and give rise to many conflicts to be sure.
3. Interdependence conflict
You see it all the time. This is where one person has to depend on the other person’s actions to do their job, and this does not happen. Say that you are working to put a deck together for an upcoming presentation. You need some numbers for last quarter sales results. Bob in Accounting is about to get you those numbers by a certain date, but was not able to. Your deadline is running out and you are waiting on Bob who does not answer his phone or answer email. It boils your blood and takes you to a place where no one is happy.
Unfortunately, discrimination conflicts also occur in the workplace. This, of course, occurs when persecution or conflict can occur due to one’s race, age, religion, sex, etc. Typically, these quickly increase as good luck for human resources, many companies do not have a tolerance policy.
5. Work style conflict
Work style conflict is related to the way we work individually or as a team. As mentioned above, I need latitude to get my work done which way I think is best. This does not mean that I do not follow the rules and procedures. I just sometimes find ways to be more efficient about it so that it can happen quickly. Like, if someone told me that I needed to check 40 boxes to do my job, we would have a problem. Some people like to work alone in groups. Some people like me dislike micromanaged, while some people like to receive input from others on a regular basis. I like to play music when I work, but many people are not fans of it. These are work style conflicts.
6. Conflict Creative Idea
Creative thought conflicts occur during brainstorming sessions. Two people have different viewpoints or ideas of what the project or idea should be like. This type of conflict can actually be very beneficial if two people are open minded to listen to each other and cooperate on the idea. At times, this may be the best for both worlds. This is not a complete list, but it covers most types of conflicts in the workplace.
How to resolve conflict in the workplace effectively
Now that we have seen some of the most common types of conflicts at work, let us see how to resolve conflicts effectively in the workplace.
First and foremost, teach yourself to take a deep breath and calm down. Once again using myself as an example, I can tell you that I have calmed myself in hot water and not in a calm way when I have been disturbed by something that has caused conflict. Calming down can sometimes help prevent conflict. Tell me if this sounds familiar: You receive an email that immediately drives you crazy. You immediately fire back a pungent response and feel better – for at least a minute, until you realize that your dietrib has probably opened the door for the bus. This is something in which I have been guilty of more than a few examples. When I am smart, I take the time to react. This usually leads to much better results. When the conflict has already taken place, do your best to be ready to join the person when you disagree. Approving the interaction with the cooler head will go a long way towards solving the problem.
2. Clear Communication
I am a great supporter of the power of clear communication in every aspect of our lives. Unfortunately, many times I feel that I am in the minority. Many conflicts occur due to unclear communication. This usually leads a person to misunderstand another person’s intentions (if there was even an intention). We take things personally. It is what we are made of. In fact, very few things are actually directed at us – it’s just the way we interpret them. By practicing clear communication, you will help reduce conflict and it will help you understand the other person better, leading to faster and more effective conflict resolution.
3. Practice Active Listening
Remember, active listening is when you’re really paying attention to what a person is saying – not looking at your phone when he beeps, not typing emails when someone is talking to you Is, etc. You should focus all your attention on the person. Is telling you This is important for resolving conflict because it is so powerful to really understand what someone is saying rather than what you are thinking. Practice your active listening skills so that you can become a master at dealing with conflict at work.
The ability to reflect on yourself and look in the mirror will benefit you when you find yourself in disagreement at work. Unfortunately, not many people take the time to slow down and see their own part in the struggle. Being able to do this and being honest about the part you play in the conflict is important to work towards a mutually agreed conclusion in the case. When you can look inward and see the parts you have done, you have the ability to accept your part and most importantly, tell the other person that you know you were the reason for those things Those who were blown away. When someone says to another person “Hey, I apologize. I know that when I shared my thoughts with the rest of the team via email that wasn’t really the right thing to do,” it made that particular fence. Will go a long way towards making amends.
5. Resolve for Conflict
Finally, working to a conclusion where everyone feels comfortable about the outcome is an incredibly effective way to resolve conflict in the workplace. If you think about it, if you don’t really resolve the dispute, then bad feelings wander. Work to achieve conflict resolution so that everyone can work together effectively and happily. When you reach a place where everyone feels comfortable, the workplace becomes a place that you want to recreate.
There you have it, how to effectively resolve conflict in the workplace. Conflict occurs in every area of our life where relationships are involved. Each one of us is different, so it is only natural that we will have friction and discord from time to time. When you are aware of some important ways to resolve disagreements in the workplace and other areas of your life, you will develop some great skills in leading a healthy and fulfilling life.
More tips on how to resolve conflicts
- How to face personality conflict at work
- 7 tips to resolve any dispute anywhere
- Conflict Management Styles for Effective Communication at Work