GEICO vs. Progressive: Which Should You Choose?

GEICO progressive
MTB insurance Yes Yes
Boat insurance Yes Yes
Classic car insurance Yes Yes
Golf cart insurance Nope Yes
car insurance mexico Yes Yes
Motorcycle insurance Yes Yes
Personal watercraft insurance Yes Yes
RV insurance Yes Yes
Segway insurance Nope Yes
Snowmobile insurance Yes Yes
Condominium insurance Yes Yes
Flood insurance Yes Yes
Jewelery/Personal Items Insurance Yes Yes
Owner’s insurance Yes Nope
Home security insurance Nope Yes
Home warranty insurance Nope Yes
Mobile home insurance Yes Yes
Health insurance Nope Yes
Dental insurance Nope Yes
vision insurance Nope Yes
Life insurance Yes Yes
Identity theft insurance Yes Yes
Animal insurance Yes Yes
Electronic devices insurance Nope Yes
Travel insurance Yes Yes
Insurance abroad Yes Nope
Umbrella insurance Yes Yes
Wedding insurance Nope Yes


GEICO vs. Progressive: Customer Service

Both GEICO and Progressive have decent customer service, with in-person, phone, live chat, email, and mobile app support. In addition, GEICO and Progressive policyholders can take advantage of customer support 24/7, 365 days a year.


GEICO v. Progressive: Claims

If you suffer a claim, both Progressive and GEICO allow policyholders to file a new insurance claim by phone, via the online form and on the mobile application. However, GEICO only allows online and mobile claims for auto, home, and renters insurance claims, and Progressive only supports online and mobile claims for auto insurance.

If you have another type of insurance, such as life or commercial insurance, you will need to call a GEICO or Progressive agent in order to start a new claim.

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With either carrier, the process of submitting a claim is fairly straightforward. Whether online or on the phone, you will be asked to provide your policy number, give a detailed description of the event, submit photos if you have them, and wait to be contacted by a claims adjuster.


GEICO vs. Progressive: Customer Satisfaction

To get a better idea of ​​overall Progressive and GEICO customer satisfaction, we read online reviews from current and past policyholders. Generally speaking, both companies have decent ratings. Customers aren’t completely unhappy with either company, but both carriers have their fair share of negative reviews.

GEICO and Progressive customers complain of denied claims, unfair claim payments, unfriendly customer service agents, unexpected premium increases and other issues.

However, we have also read positive testimonials from customers who have had good experiences with both companies. Many policyholders said they liked GEICO’s low rates, Progressive’s online experience, and helpful online tools.


GEICO vs. Progressive: Get a Quote

Getting a quote from Progressive or GEICO is quick and easy, and both companies have online quoting tools that can be used for most policies.

To get a quote, you will need to provide basic personal information, as well as information specific to the policy you are purchasing, such as the make and model of your vehicle for car insurance, or the number of employees you have. for trade assurance. .

If you can’t get a quote online for the type of policy you need, you can call an agent to start a new quote.

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Methodology

We’ve compared the most popular policies from GEICO and Progressive, including auto, home, renters, and commercial insurance. To evaluate each offering, we looked at available coverage options, riders, and discounts, as well as availability zones, AM Best score, NAIC Company Complaint Index, and customer support channels. The NAIC Business Complaints Index is a ratio of complaints per market share, with 1.0 being the average and anything above 1.0 being considered to have more complaints than expected for its size. We also read reviews from real customers to gauge each company’s overall level of customer satisfaction.