8 things we’d want for the next Surface phone

Microsoft Surface Duo stands upright 2

The Surface Duo represents a return to the mobile sector for Microsoft, albeit in a very unconventional form factor. Microsoft’s new device has two screens for better multitasking and productivity. However, it is far from a perfect experience.

The full story can be found in our review below, but there are a number of ways – from the price and spec sheet to the overall experience – that the Redmond company could have made things better. Here are eight things we’d like to see for the Microsoft Surface Duo 2.

Our verdict: Microsoft Surface Duo test

A far more sophisticated software experience

General user interface of Microsoft Surface Duo 1

Probably the biggest problem with the Surface Duo is the horribly unpolished software experience. Sure, first generation products tend to have flaws that need to be squeezed. Unfortunately, this is less of a bugs than a complete infestation.

You’d think the company would learn its lesson after delivering its last flagship in terrible condition in 2015. But that doesn’t seem to be the case. Presumably the lack of portable paint is due to the company firing a ton of testers years ago. So we’d love to have a better out-of-the-box experience with the Surface Duo 2 and a number of last-minute updates to fix the duo.

A desktop mode

NexDock 2 Review with Dex and Chrome

Microsoft was one of the first companies to offer a desktop mode for its smartphones in 2015 thanks to the “Continuum for Phones” function. In this way, you can output your Windows Phone on an external display and thus achieve a Windows-like experience – but with universal Windows apps.

Since then, we’ve seen Huawei, LG, and Samsung up to date with their own more robust desktop modes. We’d love to see Microsoft develop a similar feature. Redmond can use Android’s native desktop mode support to develop the feature. When you use corporate productivity tools like office and remote desktop software, you get a powerful combination.

Take on other flagships

Qualcomm Snapdragon 865 in hand in front

The Surface Duo started off with the Snapdragon 855 processor, 6 GB of RAM, and 128 GB of storage. In terms of chipset alone, it’s a tough piece of silicon. However, it’s still last year’s chipset while other flagship phones use this year’s top-notch processors. Meanwhile, RAM count is also something we’re more likely to see in affordable flagships and mid-rangers than an expensive device.

We’d definitely like the Surface Duo 2 to have a modern high-end chipset, more RAM, and more storage – or at least microSD support. Aside from boosting performance, a modern flagship processor would also enable other welcome features like 5G, higher quality photo / video capture, and better Bluetooth / Wi-Fi connectivity.

Bring NFC

NFC toggle Android menu

Another key feature missing from the Surface Duo is NFC, as Microsoft found that the standard for wireless connectivity on a device wasn’t worth $ 1,400. The company stated that it would initially focus on “basic scenarios”.

also read: What is NFC and how does it work? Everything you need to know

It’s difficult to accept this answer when the foldable devices from Huawei and Samsung offer NFC. You can certainly argue that their leaflets are more complex designs from a hardware standpoint. Hopefully the next Surface Duo device will offer the WiFi standard. This would mean that if you want to access public transportation and pay for goodies at the cash register, you can actually leave your traditional phone at home.

Better prices (or more features)

Microsoft Surface Duo folded inverted tent mode

Using last year’s internals and some missing features can be justified if the Surface Duo was reasonably priced. Unfortunately the price is not at all reasonable.

Starting at $ 1,400, the Surface Duo is in the same price segment as the Galaxy S20 Ultra and the Galaxy Note 20 Ultra. In fact, it’s a bit more expensive than the Galaxy Z Flip, too.

We’d definitely love to see Microsoft cut prices a bit or add a ton more features to justify this day. In the latter case, there are plenty of other extras the company could bring to the table, such as: B. a higher refresh rate, a bigger battery, a lot more storage and 5G.

Wireless charging

Microsoft Surface Duo USB C port

One of the most requested features from David Imel is that the Surface Duo 2 gets wireless charging capabilities. This isn’t an unreasonable request either, as it has become a staple on many premium devices over the past few years.

connected: The Best Wireless Charging Phones in 2020

We even saw Samsung’s folding devices charge wirelessly, proving that foldable designs can offer the technology too. We hope that at a time when even mid-range phones offer faster speeds, we’ll see something faster than wired charging at 18W.

Microsoft claims they’d need to add wireless charging coils on either side of the device, but we’d only fix one coil on the rear display. This would definitely add a bit more thickness to the device, but we think it’s worth it, especially if it means Microsoft could add a bigger battery.

A better camera experience

Microsoft Surface Duo camera macro

The Surface Duo isn’t meant to be a camera powerhouse, but that doesn’t excuse the bad camera experience we had anyway. Overall, Microsoft’s device only contains a paltry 11-megapixel shooter that lands on the front of the device.

Fortunately, the tablet / phone hybrid can be flipped the other way so you can shoot backwards with the shooter facing forward. It still seems like the Redmond company should have added a dedicated rear-view camera or other front-facing camera (e.g. ultra-wide) to create a more flexible platform.

The Surface Duo takes solid photos, but the camera app is very barebones. Those expecting a night mode and other typical features might be disappointed. This is especially daunting when Microsoft is sitting on great camera technology either developed in-house or acquired through Nokia’s purchase. Features like Creative Studio Suite and Rich HDR (with adjustable HDR / exposure / flash intensity after shooting) are pretty nifty, so it’s a shame that none of these exciting features are available.

A better typing experience

Microsoft Surface Duo with open and tap

Probably one of the most annoying things about the Surface Duo is the typing experience. David noticed that Microsoft uses its SwiftKey app by default (in one-handed mode) but that it was quite buggy and bad at suggesting words. He then switched to GBoard but found he had to hold the device with one hand and wipe it with another – an uncomfortable experience.

Continue reading: The 10 Best Keyboard Apps for All Types of Typists

For what’s worth it, you can use the Surface Duo like a laptop, with the keyboard on one screen and the content on the other. But David still thought this was a cramped experience compared to other phones. So we’re hoping for better support for third-party keyboard apps, as well as a more refined SwiftKey experience.


That’s it for our look at additions and improvements that we’d like to see on the Surface Duo 2. What do you want to see? Let us know in the comments!

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About Emma Watson

Professional Blogger, Digital Marketer, Web Developer, Search Engine Optimiser, Online marketer, Advertiser, and News Reporter. An enthusiastic reader, responder. Love to help Humanity. I love to learn and like to share.

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